Below you will find a list of the Residential Policies & Guidelines

All guests staying in campus housing must abide by the Residential policies.
For more information you can also view the Res Life & You handbook pdf

Housing & Residence Life have Maintenance, Grounds and Custodial teams to keep up with the large volume of work generated within our residential community. The people who work in these positions enjoy working with and among college students and are considered members of the residence hall community. Say “hi” to these staff members when you see them!

Maintenance requests can be submitted by calling or emailing the Housing Office at or (707) 826-3451. Routine maintenance requests that occur after 4pm will be addressed the next day. By reporting maintenance, grounds or custodial concerns immediately, we can address the issue and possibly avoid further damages. Please do not wait until the end of your stay to report issues.

Report emergency maintenance problems to the Housing Office, Conference & Events Coordinator, RA on Duty, or University Police immediately.

Please understand that if you or your roommate(s) report a maintenance issue in your living space, you give implicit permission for maintenance staff members to enter your room.

Other reasons maintenance staff will enter a resident room:

  • To attend to emergency maintenance situations
  • To complete room inspections, required maintenance, repair damage, and inspect and clean after roommate/suitemate moves out to inspect their side of the room and shared space
  • To comply with routine federal, state or department health and fire safety inspections. These inspections will be conducted every quarter

The common areas in the Canyon and the Hill are cleaned regularly by our custodial staff. In Cypress, the bathrooms are cleaned regularly. Please understand that as a community member, you are expected to assist in keeping these areas clean. If you need additional cleaning supplies such as 409 or Tilex, you can submit a request to the Housing Office. Residents/Guests can be billed as a community for any required cleaning above what is considered reasonable, for any damage, or for any vandalism discovered during periodic inspections.